Contact information

We are here to assist you with order inquiries, product details, and warranty support. Please reach out to our dedicated client service team below.

Customer Support Email: support@timeure.com

Business & Press Inquiries: business@timeure.com

Customer Service Phone: +86-17388700874

Operating Hours: Monday – Friday, 9:00 AM – 6:30 PM (UTC+8)

Note: For tracking existing orders, please have your Order ID ready when contacting customer support.